Privacy Policy

Last updated: September 10, 2026

Information collected

The enquiry form collects name, email, optional phone or WhatsApp number, country, service interest, preferred contact method, short message and consent. A review submission collects a public display name or initials, private email, service category, review text and publication consent. Basic server logs may include IP address, browser information, requested pages and timestamps for security and operation.

Why information is used

Information is used to respond, discuss requested services, keep necessary service records, prevent spam, check review authenticity, moderate consented feedback and maintain site security. It is not used to infer a medical or mental-health condition.

Review publication

A submitted review remains private unless the business confirms that it came from a genuine client and checks permission to publish. The private email is not displayed. Public feedback may show only the consented display name or initials, service category and review text after unnecessary private details are removed.

Analytics and advertising measurement

Google Analytics, Google Tag Manager or Google Ads measurement should operate only if the owner adds genuine IDs and implements an appropriate consent setup. If enabled, these tools may process device, interaction and referral data under their providers’ terms. Conversion URLs do not contain submitted personal information.

Cookies

A security session cookie supports CSRF protection. Optional measurement cookies must not be enabled until accurately disclosed and, where required, consented to. See the cookie policy.

Retention

Enquiries, review submissions, service records, security logs and consent records should be retained only for the period reasonably needed for the stated purpose and any genuine legal or accounting requirement, then deleted or anonymized.

Service providers

The configured website host and email-delivery provider process limited information to operate the site and deliver enquiries. Analytics, payment or professional providers may process limited information only if the owner actually enables or uses those services. Information is not sold merely because someone submits an enquiry or review.

Security

HTTPS, access controls, form validation, CSRF protection, honeypots and rate limiting reduce common risks. No online system is risk-free. Do not submit banking credentials, medical records, government identifiers or other highly sensitive material.

Privacy requests

Subject to applicable law and necessary identity verification, you may ask about access, correction or deletion by contacting balaelon94@gmail.com. Additional rights may apply based on your location.

Contact

Prof Elon Bala; balaelon94@gmail.com.